Reference

Our Terms and Conditions at sattagod

These terms set out the agreement between you and sattagod when you open an account, deposit funds, or access any part of our platform — including live tables…

Applies to all account holdersJurisdiction-dependent accessUPI, Paytm, PhonePe coveredUpdated and version-datedContact us for any query
sattagod Our Terms and Conditions at sattagod
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about how a rule has been applied to your account, our support team is available to clarify. We aim to respond to terms-related queries within 24 hours on all open channels. Reaching out early prevents misunderstandings from affecting your account standing.

Team online

Live Chat

Start a live chat session from within your sattagod account dashboard for immediate clarification on any clause, account action, or terms-related decision affecting your access or funds.

Email Support

Send a detailed query to our support email address with your account ID and the specific term you are questioning. We respond with a written explanation you can keep for your records.

Help Centre

Our help centre hosts version-dated copies of these terms alongside plain-language summaries of the key clauses, so you can cross-reference any rule without contacting support directly.

HOW WE HANDLE TERMS

Data, Security and Your Account Rights

Knowing how we manage your account behind the scenes is part of what these terms describe.

Account Data Retention

We retain account data including transaction history and personal details for the period required by applicable law in your jurisdiction. You may request a copy of your stored data at any time by contacting support with your account ID.

Cookie Policy

Our platform uses session and analytics cookies to keep your lobby state intact and to measure page performance. You can adjust cookie preferences from the settings page inside your account without losing your session or saved payment methods.

Account Security

Your account password is hashed and never stored in plain text. We recommend using a unique password and enabling two-step verification from your security settings. Unusual login attempts trigger an automatic account review.

Requesting Changes

To update personal details such as your registered mobile number or email address, submit a change request through the account settings panel or contact support. Changes to payment methods linked to UPI or Paytm require identity re-verification.

Dispute Resolution

Any dispute about a transaction, a terms interpretation, or an account action must first be raised through our support channel. We document each dispute and communicate our decision in writing within five working days of receiving your complaint.

Policy Contact

For formal terms or privacy-related matters, address correspondence to our designated policy contact listed in the help centre. We acknowledge all formal notices within two working days and resolve them per the procedure set out in these terms.

Your Questions About These Terms

These questions reflect what account holders most commonly ask when reading through the terms for the first time. If your question is not covered here, reach out via live chat or email and we will send you a direct, written answer.

These terms apply to every person who opens an account on sattagod, regardless of which device they use or which games they access. Participation is available only where local law in your region permits it, and you are responsible for confirming that.

Yes. We may revise these terms to reflect changes in law, platform features, or payment handling. The updated version carries a new date at the top of the page, and continuing to use your account after that date means you accept the revised terms.

Every deposit you make via UPI, Paytm, or PhonePe is subject to the transaction rules set out in the payments section of these terms. This includes verification requirements, processing timelines, and the conditions under which a transaction may be held for review.

We retain your account data for as long as required under applicable law after closure. You can request a summary of what we hold by contacting our support team with your account ID before or after closing, and we will provide it in writing.

Submit your dispute through live chat or email, clearly stating the clause you believe was applied incorrectly and the account action you are questioning. We document every dispute and send a written response within five working days of receiving your submission.

Yes. Actions such as providing false registration details, attempting to circumvent payment verification, or breaching the fair-use rules described in the terms can result in account suspension. We notify you in writing before or at the time any suspension is applied.

Log into your account and use the settings panel to submit a change request for name, email, or contact number. Changes involving payment methods linked to Paytm or UPI require identity re-verification, which our support team will walk you through on request.